On Thursday, September 10, 2015, two males entered the Kangaroo Express store located at 2200 U.S. Highway 421 South in Boone, and one of them presented money to the clerk and requested change. After receiving his change, the man made follow up requests for additional change. This resulted in the store being scammed and suffering a loss of money. The other suspect was shown on the surveillance images standing by and was not directly involved in any transactions.
The suspects are described as two black males. The suspect that conducted the scam is of a heavier build than the other. There were no other descriptive details provided. Please see the attached images.
This type of scam is commonly known as a “change raising scam” or a “short changing scam.” There are a variety of scams that involve misdirection or confusion of a store clerk to gain more money in the transaction. In this case, the suspect made multiple money change transactions in a short amount of time which confused the clerk into thinking that it was correct. If you are working in a business and you are approached by a customer or person seeking change, conduct only one transaction at a time. If you allow the suspect to continue handing money back and forth then it is easy to get confused. However, it is easier to keep track of what is happening with each money change transaction if you conduct them separately.
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